Support Services

Managed IT Support

We offer a range of support services which are able to provide your business with the support that it needs to get the best from your IT infrastructure. Below is a list of these services:

The Essentials – this is our entry level service which is designed to perform proactive maintenance on installed workstations to help keep them running in top condition

Monitored – using our advanced management software we are able to monitor key performance indicators on your system and alert you to any upcoming problems.

Remote managed – not only do we monitor your systems we also resolve any issues that you have on managed devices remotely for you.

Full works – this is our top service and includes all of your IT support; this means you get your remote support, monitoring and onsite work for one fixed monthly fee. Finally a support package that means you can budget for your IT support.

Below are some of the services that we offer to clients under our Managed IT Support agreements:

IT Support Derby 24/7 Network Monitoring IT Support Derby Helpdesk support
IT Support Derby Proactive server maintenance IT Support Derby Emergency call outs
IT Support Derby Backup checks IT Support Derby Scheduled site visits
IT Support Derby Network audits IT Support Derby Documentation
IT Support Derby Windows updates and patch management IT Support Derby Best Practices
IT Support Derby Vendor management IT Support Derby Remote support
IT Support Derby Disaster recovery planning IT Support Derby Microsoft desktop and server support
IT Support Derby Business continuity planning IT Support Derby Server health checks
IT Support Derby Business review meetings

 

If you would like to speak to someone about your requirements then please complete the form below:

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Number of servers

Number of desktops/laptops

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